Gurugram
Address: 14th Floor, Two Horizon Center, Golf Course Rd, DLF Phase 5, Sector 43, Gurugram-122002, Haryana, India
Phone: +91-124-426-7422
Kolkata
Address: 184, Harish Mukherjee Road, First Floor, Kolkata – 700026
India
India
Phone: +91-33-4063-6102
New York
Address: 315 7th Avenue, Suite 5 D, New York, NY 10001
USA
USA
Phone: +1-212-509-8086
Hong Kong
Address: DAX QE Limited
Room 902, Wilson House
19-27 Wyndham Street
Central, Hong Kong
Room 902, Wilson House
19-27 Wyndham Street
Central, Hong Kong
Singapore
Address: 105 Cecil Street
#13-01 The Octagon
Singapore 069534
Phone: +65 3157 1501
Gandhinagar
Address: Office No 2, MCX Office, 17th Floor, Unit 1&2, Gift One Tower, SC Road, Zone 5 Gift City, Gandhinagar: 382050 , Gujarat, India
Investor Grievance Escalation Matrix
Dear Investor,
- In case of any grievance / complaint, please contact:
| Details of | Contact Person | Address | Contact Number | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | ASISH BEHURIA | 184, Harish Mukherjee Road, First Floor, Kolkata – 700026 | 033-40636102 | client[at]quadeye[dot]com | 10:00 AM to 01:00 PM 02:30 PM to 17:00 PM |
| Head of Customer care | Kush Kumar Sharma | 14th Floor, Two Horizon Center, DLF Phase-5, Sector 43, Gurgaon-122002 | 0124-4267422 | client[at]quadeye[dot]com | 10:00 AM to 01:00 PM 02:30 PM to 17:00 PM |
| Compliance Officer | Mukesh Saraswat | 14th Floor, Two Horizon Center, DLF Phase-5, Sector 43, Gurgaon-122002 | 0124-4267422 | compliance[at]quadeye[dot]com | 10:00 AM to 01:00 PM 02:30 PM to 17:00 PM |
| CEO | Akhilesh Chaudhary | 14th Floor, Two Horizon Center, DLF Phase-5, Sector 43, Gurgaon-122002 | 0124-4267422 | ceo[at]quadeye[dot]com | 10:00 AM to 01:00 PM 02:30 PM to 17:00 PM |
- In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI or respective Exchanges at:
| Regulator/ Exchange | Web Links | Contact Number | Email ID |
|---|---|---|---|
| Securities and Exchange Board of India (SEBI) | SEBI SCORES 2.0 | 1800 22 7575 1800 266 7575 |
https://scores.sebi.gov.in/ |
| National Stock Exchange of India Ltd. (NSE) | NSE | 1800 22 0058 | ignse@nse.co.in |
| Bombay Stock Exchange Ltd. (BSE) | BSE | 022 2272 8097 | is@bseindia.com |
| Multi Commodity Exchange of India Ltd. (MCX) | MCX | 022 6731 8888 | grievance@mcxindia.com |
Note: Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Bank Account Disclosure
Investors are requested to note that QE Securities LLP is permitted to receive money from investors through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). QE Securities LLP is also required to disclose these USCNB accounts to the Stock Exchange. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by NSE on its website under “Know/Locate your Stock Broker”, by BSE on its website under “Member Directory” and by MCX under “Membership | Notice Board | Member & AP Details.
| Account No. | IFSC Code | Bank Name and Branch | Account Title | Exchange/Segment |
|---|---|---|---|---|
| 80340059863 | HDFC0000008 | HDFC Bank -STEPHEN HOUSE, Kolkata | QE Securities LLP-Client Account | BSE-CM/FO/CD |
| 00605034651 | ICIC0000006 | ICICI Bank Ltd- R N Mukherjee Road, Kolkata | QE Securities LLP-Client Account | NSE-CM/FO/CD |
| 57500000352300 | HDFC0000008 | HDFC Bank -STEPHEN HOUSE, Kolkata | QE Securities LLP-Client Account | MCX |
- Step-by-step Procedures for Opening an Account and Procedure for Filing a Complaint and Find Status of a Complaint
-
Basic Details of the CompanyBasic Details of the Company
Stock Broker Name Registration Number Registered Address Branch Address (if any) Contact Number Email id QE Securities LLP INZ000041822 Office No 2, MCX Office, 17th Floor, Unit 1&2, Gift One Tower, SC Road, Zone 5 Gift City, Gandhinagar: 382355 Gujarat, India Branch Address 1: 184, Harish Mukherjee Road, First Floor, Kolkata 700026 West BengalBranch Address 2: 14th Floor, Two Horizon Center, Golf Course Rd, DLF Phase 5, Sector 43, Gurugram 122002 Haryana033-40636102 client[at]quadeye[dot]com -
Details of all Key Managerial PersonnelsDetails of all Key Managerial Personnels
Name of the Individual Designation Contact Number Email Id Akhilesh Chaudhary Chief Executive Officer +91 9818070367 ceo[at]quadeye[dot]com Mukesh Saraswat Compliance Officer +91 9818070367 compliance[at]quadeye[dot]com -
Details of Authorised Persons (APs)Details of Authorised Persons (APs)
List Of Authorised Persons (AP) Sr. No Authorised Person's Name Authorised Person Code (Exchange wise) Constitution Status (Approved/Cancelled) Registered Address Terminal Details (Exchange Wise) Add City State Pin code Terminal Allotted (Y/N) No. of Terminals 1 Not Applicable List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary Reasons Sr. No Authorised Person's Name Authorised Person Code (Exchange wise) Status Authorised Person Cancellation Details Date Reason 1 Not Applicable